Terms and Conditions

1. Nature of the Service

This website allows patients and attendants to schedule in-person Outpatient Department (OPD) consultation slots with Dr. Bindhyachal Kumar Gupta at Ranchi Rheumatology Centre, Bariatu Road, Ranchi. Submitting an online booking reserves a consultation time window. It does not constitute hospital admission or an ongoing medical care relationship until an in-person physical consultation is conducted.

2. Appointment Slots and Reception Check-In

Slot Reservation: Booking online registers you in the clinic's digital appointment schedule for the chosen date and session window.

Token Allocation: Individual patient sequence tokens are issued at the clinic reception desk upon physical arrival. Patients are requested to report to the reception desk 10 to 15 minutes before their session starts.

Please carry previous prescriptions, laboratory blood tests, and joint imaging (X-rays, MRI reports) with you for the doctor's review.

4. Indicative Time Slots

Rheumatology consultations often involve detailed joint evaluations, point-of-care ultrasound scans, synovial fluid aspirations, or biologic medication counseling. While our clinic strives to maintain strict schedules, exact consultation times are indicative. The doctor prioritizes comprehensive, safe patient care over rushed appointments.

5. Communication Consent (WhatsApp and SMS)

By providing your phone number during appointment booking, you consent to receiving essential transactional updates from the clinic via WhatsApp, SMS, or telephone. These include booking confirmations, digital slips, clinic location details, and schedule changes. The clinic does not send promotional marketing or share your number with third parties.

6. Consultation Fees

• Routine Consultation: ₹1,000 (payable at the clinic reception).
• Priority Emergency Consultation: ₹2,500 (for urgent squeeze-in slots, payable at the clinic reception).

Diagnostic investigations, joint injections, laboratory tests, and medications are billed separately based on clinical requirements.

7. Cancellation and Rescheduling

If you need to cancel or reschedule your visit, please inform the clinic helpdesk at least 2 hours before your appointment time by calling +91 85801 29836 or via WhatsApp at +91 70704 33889 so the slot can be given to another patient in need.

8. Governing Law

These terms are governed by the laws of India and National Medical Commission (NMC) regulations. Any dispute shall be subject to the exclusive jurisdiction of the competent courts in Ranchi, Jharkhand.